Privacy Policy RSNClub – How We Protect Your Data

RSNClub collects various categories of information to provide services that are secure, personalized, and compliant with regulations. Below is a breakdown of the types of data we collect and the purposes for which it is used:

We only request data that is relevant to the stated purposes. You are not required to provide irrelevant information, and RSNClub will never ask for sensitive data such as PINs or bank account passwords through any channel.

Data collected by RSNClub is used responsibly for the following purposes only. No data is used beyond what is listed here without the explicit consent of the member concerned.

• Running and improving platform services — ensuring all RSNClub features function properly and are continuously improved based on real usage patterns.
• Identity verification and regulatory compliance — fulfilling KYC and AML (Anti-Money Laundering) obligations that are the global standard for the online gaming industry.
• Processing financial transactions — handling deposits, withdrawals, and all account balance movements securely and accurately.
• Preventing fraud and abuse — detecting suspicious activity, bot usage, bonus manipulation, and any form of misconduct that could harm the platform or other members.
• Service communication — delivering important notifications related to your account, security, terms updates, and transaction information.
• Experience personalization — presenting promotions, game recommendations, and relevant content based on your preferences and activity history at RSNClub.
• Internal analytics — understanding aggregated platform usage trends to enable better product development. Data used for analytics is always anonymized.

RSNClub does not sell your personal data. However, in operating our services, we work with several categories of trusted partners who may have limited access to member data for specific operational purposes.

All third-party partners working with RSNClub are bound by data processing agreements requiring them to uphold security standards equal to or higher than those we apply internally.

Keeping member data secure is a top technical priority that receives ongoing attention and investment from RSNClub. Our approach to data security is multi-layered — not relying on a single mechanism, but a combination of technology, procedures, and policies that reinforce each other.

• Encryption in transit: All data transmitted between your device and RSNClub servers is encrypted using TLS 1.3, the latest transit encryption standard adopted by global financial institutions.
• Encryption at rest: Sensitive data stored in RSNClub's databases, such as identity information and KYC documents, is encrypted separately using encryption keys that are rotated on a regular basis.
• Strict access control: Only RSNClub staff with a legitimate operational need may access member data, and every access is recorded in an immutable audit log.
• Regular security testing: RSNClub regularly conducts penetration testing and security audits by both internal teams and independent third parties to identify and address potential security vulnerabilities.
• Real-time monitoring: RSNClub's anomaly detection system monitors platform activity 24/7 and automatically blocks suspicious activity before it can cause any harm.

RSNClub uses cookies and similar technologies to enhance platform functionality, analyze service usage, and deliver a more personalized experience. Cookies are small files stored on your device when you visit our platform.

Types of cookies used by RSNClub:

• Essential cookies: Required for core platform functions such as maintaining login sessions, remembering language preferences, and securing transactions. These cookies cannot be disabled without affecting the platform's core functionality.
• Analytics cookies: Helps RSNClub understand how members interact with the platform — which pages are visited most, how long sessions last, and which features are used most. This data is used in aggregate and does not identify individuals.
• Preference cookies: Save personal settings such as your preferred display, favorite filters, and notification preferences so you don't need to reconfigure them every time you log in.

You can manage your cookie preferences through your browser or device settings. Please note that disabling certain cookies may affect your experience on the RSNClub platform.

As a RSNClub member, you have a set of rights regarding your personal data that you may exercise at any time. Respecting these rights is a commitment we will never compromise on.

To exercise any of the above rights, contact the RSNClub support team via live chat. All requests will be processed within 30 calendar days unless legal complexities require additional time, and you will always be notified of the progress.

The Know Your Customer (KYC) process is an industry-standard requirement that RSNClub implements to ensure the safety of all members, prevent money laundering, and verify that all members meet the minimum age requirement.

Documents that may be requested during RSNClub's KYC process include:

• Identity document: A valid national ID card, passport, or driver's license.
• Proof of address: A utility bill or bank statement showing your name and address matching your registration details, issued within the last 3 months.
• Proof of payment method ownership: A document proving that the payment method used belongs to the member in question.

All KYC documents are stored with high-level encryption and can only be accessed by authorized verification staff. These documents are never shared with third parties except upon lawful request by competent legal authorities through proper procedures.

RSNClub strictly prohibits the registration and use of the platform by individuals under the age of 18. We do not knowingly collect or process personal data from minors.

If RSNClub becomes aware of or has strong reason to believe that personal data from individuals under 18 has been collected without adequate verification, we will immediately take the following steps:

• Suspend the account in question for further investigation.
• Delete all data associated with the account once the verification process is complete.
• Process any remaining balance refunds in accordance with applicable terms.

If you are a parent or guardian who has discovered that a minor has used RSNClub's services, please contact our support team immediately so the situation can be handled quickly and appropriately.

RSNClub periodically reviews and updates this Privacy Policy to ensure it reflects current practices, regulatory changes, and platform developments. Any changes will be indicated by an updated "Last updated" date at the top of this page.

For material changes — those that significantly alter how we collect or use member data — RSNClub will provide notice via in-platform notifications or email to active members at least 14 days before the changes take effect.

We encourage you to review this page periodically. Your continued use of RSNClub's services after the effective date of any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how RSNClub handles your personal data, we strongly encourage you to reach out to us. RSNClub's privacy team is committed to responding to every inquiry with care and transparency.

You can reach us via:

• Live chat: Available 24/7 directly from the RSNClub platform — the fastest way to get a response.
• Email: [email protected] — for inquiries requiring more detailed explanation or involving documents.
• Support page: Visit the page FAQ for answers to common questions about privacy and data security at RSNClub.

RSNClub is committed to responding to all privacy-related inquiries within a maximum of 72 business hours. For data deletion or access requests, the resolution process takes a maximum of 30 calendar days.